Email: [email protected]
Data Protection Officer: [email protected]
Privacy Policy
Last updated: September 1, 2025
At Knophex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency wallet application and related services. By using Knophex, you agree to the collection and use of information in accordance with this policy.
Information We Collect
- •Personal identification information (name, phone number)
- •Financial information (wallet addresses, transaction history)
- •Device information (IP address, browser type, operating system)
- •Usage data (app interactions, feature usage, preferences)
- •Location data (with your permission)
- •Communication data (support tickets, feedback)
How We Use Your Information
- •To provide and maintain our services
- •To process transactions and manage your wallet
- •To improve user experience and develop new features
- •To communicate important updates and security alerts
- •To comply with legal obligations and prevent fraud
- •To provide customer support and respond to inquiries
Data Security
- •Industry-standard encryption for data in transit and at rest
- •Multi-factor authentication and biometric security options
- •Regular security audits and penetration testing
- •Secure data centers with 24/7 monitoring
- •Strict access controls and employee training
- •Immediate notification in case of data breaches
Data Sharing
- •We never sell your personal information to third parties
- •Information shared only with your explicit consent
- •Trusted service providers under strict confidentiality agreements
- •Legal requirements and law enforcement (when legally required)
- •Anonymized aggregate data for analytics and research
- •Business transfers or acquisitions (with notice)
Your Rights
- •Access and download your personal data
- •Correct or update inaccurate information
- •Delete your account and associated data
- •Opt-out of marketing communications
- •Restrict or object to certain data processing
- •Data portability to transfer your information
Cookies and Tracking
- •Essential cookies for app functionality
- •Analytics cookies to improve our services
- •Preference cookies to remember your settings
- •You can manage cookie preferences in your browser
- •We respect Do Not Track browser settings
- •Third-party analytics with privacy protection
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where:
- •Legal obligations require us to retain data
- •Data is needed for legitimate business purposes
- •Anonymized data is used for analytics
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure that all international transfers of personal data are subject to appropriate safeguards as required by applicable data protection laws, including standard contractual clauses and adequacy decisions.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.